Shipping Policy
Shipping Policy – Sandou Store
Thank you for choosing Sandou Store for your fashion essentials. To ensure a smooth and transparent delivery experience, please take a moment to review our shipping guidelines below.
Order Processing
All orders are processed within 3–5 business days from the date of purchase. During this period, our team carefully prepares, inspects, and packages each item to ensure it reaches you in perfect condition.
Estimated Shipping Times
We currently ship to the United States, Canada, Australia, the United Kingdom, and countries within the European Union. Estimated delivery times are as follows:
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United States, Canada, Australia: 8–20 business days
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United Kingdom, European Union: 6–15 business days
Please note: These are estimated timeframes. Actual delivery may vary depending on customs processing, carrier delays, or local postal service conditions.
Tracking Your Order
Once your package has shipped, we’ll send a tracking number to your email (sandoustore.official@gmail.com).
Please allow 5–10 business days for tracking updates to appear in the system. With your tracking number, you can monitor the delivery progress of your order.
Shipping Rates
We offer the following delivery options:
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Standard Shipping: $7
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Express Shipping: $20
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Free Shipping: Enjoy free delivery on all orders over $149 — automatically applied at checkout.
Customs & Import Fees
International customers, please note:
Any customs duties, import taxes, or additional fees assessed by your local government are the responsibility of the customer. Sandou Store is not liable for delays or charges incurred during customs clearance.
We appreciate your support and thank you for shopping with Sandou Store. If you have any questions or need help with your order, don’t hesitate to contact us at sandoustore.official@gmail.com.
Warm regards,
The Sandou Store Team